{"id":1239,"date":"2016-03-29T06:00:06","date_gmt":"2016-03-28T20:00:06","guid":{"rendered":"https:\/\/customercentriccoach.com\/?p=1239"},"modified":"2017-06-04T12:29:52","modified_gmt":"2017-06-04T02:29:52","slug":"bryan-west","status":"publish","type":"post","link":"https:\/\/customercentriccoach.com\/bryan-west\/","title":{"rendered":"59. Outstanding Personalised Client Experiences With Dr Bryan West"},"content":{"rendered":"

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Dr Bryan West<\/h2>\n

Outstanding Personalised Client Experiences<\/h3>\n

Bryan West is the founder of Fortress Learning which was launched in 2009 as a high quality online learning environment. Bryan and his team support around 1500 Certificate or Diploma students each year, with the number carefully controlled to make sure each student gets their full attention.<\/span><\/p>\n

Fortress Learning\u2019s success is attributed to integrity, honesty and basic courtesy. While many organisations use these words as marketing tools, Fortress has embedded them in all their operations. In times of uncertainty, all questions are answered through reference to the question: “What is the right thing to do?”<\/span><\/p>\n

No qualification is issued to anyone who is less than competent which for them, is much a business strategy as a commitment to acting ethically. At a time when many training organisations are under the media spotlight for unscrupulous behaviour, Fortress is committed to making sure that their name and logo is trustworthy. Within Fortress Learning, Bryan uses more than 25 years\u2019 teaching experience to untangle the ever-changing regulatory framework and strive to reduce the time students spend jumping through unnecessary hoops.<\/span><\/p>\n

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During my conversation with Bryan he shares:<\/span><\/p>\n