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Nickcholas Schuster<\/span><\/a> is very open and honest about how he stands out from his competition and delivers on the ‘Pain Relief Guy’ name. Having his own physiotherapy practice for over 11 years, Nick Schuster has developed systems and practices that he shares with us that makes for great advice. Nick Schuster is a <\/span>physiotherapist and the director of <\/span>Scarborough Physiotherapy and Health<\/span><\/a>. Together with his staff, Nick Schuster has helped over 5,000 clients. As a trusted pain expert he is committed to getting people free of pain and moving again. <\/span><\/p>\n During my conversation with <\/span>Nick Schuster<\/span><\/a>\u00a0he shares:<\/span><\/p>\n <\/p>\n “The skill is in the communication. It’s the area I’ve worked on quite significantly in the last 3 or 4 years”-<\/span><\/i>Nicholas Schuster<\/i><\/b><\/p>\n “When you have that first consultation and you can really get inside their head and understand exactly why they’re seeing you, you can get the maximum level of satisfaction from them. And with satisfaction comes the trust relationship being formed quicker.”-<\/span><\/i>Nicholas Schuster<\/i><\/b><\/p>\n “The recommendation I give is changing and fluid, based on their recovery, and people like this because they know they’re not being treated like a number or via a recipe. On a session by session basis I’m thinking about their condition …I think that helps the relationship that I have with them and the building of trust. They can see that I’m very in the moment during their consultation”-<\/span><\/i>Nicholas Schuster<\/i><\/b><\/p>\n <\/p>\n Nick’s Example of a Customer-Centric Business<\/b><\/p>\n <\/p>\n Selected links for this episode<\/b><\/p>\n ______________________________________________________________________________________________________<\/i><\/b><\/p>\n Subscribe to the Show<\/i><\/b> here:<\/span><\/i> iTunes<\/span><\/i><\/a> or <\/span><\/i>non-iTunes option<\/span><\/i><\/a><\/p>\n Heard an episode or two already? <\/i><\/b>Please leave a <\/span><\/i>short review here<\/span><\/i><\/a> and let me know who you think I should have on the show!<\/span><\/i><\/p>\n ______________________________________________________________________________________________________<\/i><\/b><\/p>\n\n
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